About Us

SYNX is about innovation, teamwork and delivering on promises.

Synx are a team of like-minded innovative people, all heading in one direction towards our vision. Our team consists of digital strategists, journalists, designers, developers, and technical marketers. At Synx our dedicated team deliver quality content, all dependent on what persona your business is trying to attract.

Synx has a strong set of core values that may not mean much to you but its how we run and improve our business.

We are deeply curious problem-solving machines - delivering a wow service
We are completely transparent and are playing the long game
We are continually trying to simplify the growth (KISS)
We are humble and think far outside the box.
We put our customers first in our always growing mindset.

We combine a deep understanding of technology with insight about your business to drive powerful solutions that deliver results.

CHARLES MCKAY

Founder & CEO

We are real people, who care and are driven towards long-term business partnerships. We understand technology and use it to develop, measure and grow your business. We do what we say, practice what we preach.

Synx Big Moments

It was September 2015. Synx had just become a HubSpot partner and Charles was embarking on an event in Boston called Inbound. We were clientless and I was still figuring out what I was doing. But what I did have was a vision...

Read our Reviews on HubSpot’s Agency Directory

See how we reank in the top digital agencys in Melbourne

Synx is running on the EOS framework and over 80% health

We are proud to be one of only two Diamond HubSpot Solution Providers in Australia, and the #1 rated.

diamond-horizontal-color

2015

Charles discovered HubSpot in 2014 and was an early adopter of the tech in Australia. Recognising not only the market’s need for simple, effective martech solutions, but also the appeal of HubSpot’s customer-focused usability, Charles saw HubSpot as the perfect fit for Synx. In 2015, Synx was born.

2016

Synx achieves HubSpot Platinum agency status in record speed.

2017

Thrilled to meet and connect with CEO of HubSpot, one on one -- see above :)

2018

Synx adopts the EOS methodology to drive processes for the business.

2018

With a focus on long-term partnerships with like-minded clients, Synx is proud to achieve HubSpot Diamond Status, breaking more records along the way.

2019

Synx ranked #1 digital agency by HubSpot in Melbourne.

2020

Synx opens our second office in Byron Bay to service to the north east regions of Australia.

Work hard, have fun

HOW WE WORK

A closed-loop ecosystem of innovative technology partners working together to drive business results.

By providing our customers with the top integrated platforms, we offer a turnkey solution for streamlining their marketing and sales efforts, providing increased visibility throughout their funnel and higher return on investment.

HUBSPOT
Marketing, sales, and service software that helps your business grow without compromise. Because “good for the business” should also mean “good for the customer.”

DATABOX
Databox pulls all your data into one place, so you can track performance and discover insights in real-time.

HOTJAR
Hotjar is a new and easy way to truly understand your web and mobile site visitors. Find your hottest opportunities for growth today.

CRADLE
Business phone calling for the modern team. You have a lot of data on your customers. But how often do you and your team have the right data when you need it?

SEVENTH SENSE
Send marketing emails with precision whether you're sending it to one or one million people. Deliver every email at the optimal time and frequency for each person.

ASK NICELY
NPS software to help your business deliver great customer experiences and accelerate growth.

ATOMIC REACH
Turning Content Into Conversions. Whether you’re editing a blog post, drafting a marketing email, optimizing digital ads, creating a new landing page, or analyzing conversion rates

CALL RAIL
Online activity is tracked seamlessly by HubSpot–but what happens when a lead picks up the phone to call?

Values and partnerships are key

What does the future look like?

Synx Leadership Team

Charles McKay

Founder & CEO

Mellissa Finlayson

OPERATIONS DIRECTOR

Ed Frame

Customer Success Leader

Suzie Tawney

Senior Digital Strategist

An ecosystem of innovative solution partners working together to drive business results.

The power of collaboration is key in the future of business. By providing our customers with the top integrated platforms, we offer a turnkey solution for streamlining their marketing and sales efforts, providing increased visibility throughout their funnel and a higher return on investment.

MPULL
Leveraging the mar-tech solutions MPULL work with Synx on the delivery for paid media, content and design solutions.

SIDECLICK
When we need custom integrations and custom application development for our clients, Sideclick is our key business partner.

VISUAL Domain
Visual content is what fills screens with life, colour and excitement. We partner with VISUAL Domain to engage your audience with captivating live action, animated and interactive content.

SalesTribe
We have partnered with SalesTribe for when our clients need a full sales transformation that goes beyond technology. This partnership enables Sales Enablement and talent end to end solutions.

Integration Fox
Some key integrations can now be done out of the box, so Synx has partnered with Integration Fox for these to save our clients time and money.

Some of our awesome clients

WHO WE ARE

Synx are a team of like-minded innovative people, all heading in one direction towards our vision. From digital strategists, journalists, designers, developers and technical marketers. At Synx our dedicated team deliver quality content, inline to what personas your business is trying to attract.

About SYNX

RESOURCES

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