--- title: 👋 We're Synx - Growth Technical consulting firm description: Synx is a growth-focused technical consulting firm and HubSpot Diamond Partner. Specialising in B2B. --- # Simplify your operating system across marketing, sales, and customer service. ### We help you align your people, platform and processes, so your organisation can scale and grow. ## Struggling to grow for any of these reasons? #### No single source of truth Too many systems, not enough integration between them? Struggling with access to the right data to make the best decisions? #### Manual business processes Trying to grow by 'going digital' but struggling to get your process, automation and staff aligned? #### Silos across the organisation Your sales, marketing and operations teams don't see eye to eye. #### All tactics, no strategy Doing a heap of things trying to drive growth, but not quite sure how it fits together or what’s working? #### HubSpot underutilised Feel like you've paid a lot for your HubSpot software but staff don't use it fully. #### Knowledge gaps from staff turnover Previous staff handled everything in HubSpot for you, but now they're gone. [TALK WITH AN EXPERT ](https://offers.synx.com.au/schedule-meeting) SOLUTION DRIVEN ## No business should have to put up with messy processes and too many systems.  #### Make easy, data-driven decisions with one single source of truth. We combine a deep understanding of technology with insights about your business to drive solutions that help you scale and grow.  [LET'S CHAT ](https://offers.synx.com.au/schedule-meeting) [PROBLEMS WE SOLVE ](https://www.synx.com.au/problems-we-solve) ![Box1](https://www.synx.com.au/hubfs/Synx%20File%202021/images/Box1.png "Box1") ![Steps to content marketing](https://www.synx.com.au/hubfs/Steps%20to%20content%20marketing.jpg "Steps to content marketing") ## We understand that growth takes time and sacrifice.  Maybe you've had large turnover and no profit, or maybe money's being spent but you're not sure what's working. Feel free to chat to one of our team - solving complex growth problems is what we do.  [TALK WITH AN EXPERT ](https://offers.synx.com.au/schedule-meeting) [READ WHAT OUR CLIENTS HAVE TO SAY ](https://www.synx.com.au/hubspot-diamond-partner-agency-testimonials-reviews) PROGRAMS ## How we work DELIVERY FOCUSED ### Individual projects Unlock your growth potential with our team of specialists who are trained to deliver high quality assets. Not only will you gain access to industry leaders, but also a wealth of knowledge to secure a strategic sound outcome. [LEARN MORE ](https://www.synx.com.au/services) FLEXIBILITY FOCUSED ### Tactical support When you need a support system that ensures you are able to get the best output, we’re the team for you. Our range of skills and expertise will expand your capabilities and supplement any area where you need help. [LEARN MORE ](https://www.synx.com.au/services) GROWTH FOCUSED ### Strategic partnerships A cornerstone of any successful marketing or sales program is using a tried and tested method. We don’t rely on guesswork or gut feel; instead, we follow a proven marketing process that uses thorough research, real data and an integrated, agile approach to generate sales and increase revenue. [LEARN MORE ](https://www.synx.com.au/services) ENABLEMENT FOCUSED ### Coaching + training When you want to build your company's internal machine and invest in your team, not an agency.  [LEARN MORE ](https://www.synx.com.au/services) WHAT OUR CUSTOMERS SAY ## 1000+ raving fans from 100+ companies [READ MORE REVIEWS HERE ](https://www.synx.com.au/hubspot-diamond-partner-agency-testimonials-reviews) We've been working with Synx for over two years now. What started out as a CRM implementation project became a long-term relationship which contributed massively to the growth and scale of our business. Throughout this time they helped us optimize our CRM, provided knowledgeable advice and guidance and assisted with any question or struggle that came up. On top of that, we engaged Synx for specific and meaningful projects such as process review and improvement for our sales team, developing custom objects and more recently developing our new website on the HubSpot CMS, a project which couldn't have come together without Synx's professionalism and flexibility. We view Synx as true partners to our ongoing scale. Would totally and highly recommend! ![DANIELLE](https://www.synx.com.au/hubfs/DANIELLE.jpeg) HEAD OF REVENUE OPERATIONS Danielle Peleg Our team have been working with Synx for the better part of 3 years (including a complicated database migration) and they have shown an incredible understanding of not only HubSpot systems but also broader business best practice. They have become an invaluable tool in structuring and implementing our internal processes within HubSpot and have helped our sales & marketing teams continue to reach new heights. The team at Synx is friendly & professional, a true joy to work with. I could not recommend them highly enough. ![jordan](https://www.synx.com.au/hubfs/jordan.jpeg) BUSINESS DEVELOPMENT MANAGER Jordan Reyneke We have been using Synx for almost 12 months now and they have been fantastic. We originally brought them on board to help with our HubSpot implementation and continued to use them for another brand migration - and the projects continue to evolve. The Synx team is very involved and hands-on with an astute sense of strategy. Synx consistently works to understand our business and brand/marketing/sales strategy, has been incredibly flexible along the journey of our migration(s). They are available to help with whatever we need, offer smart solutions to challenges we come across and have been extremely helpful in working to our "evolving" timeframes. Highly recommend. ![AUDREY](https://www.synx.com.au/hubfs/AUDREY.jpeg) CHIEF MARKETING OFFICER Audrey Nicoll We've worked with Synx for over 5 years and they have guided us through everything from automated pipeline and forecast reporting, to SLA management and reporting, automated lead flows and optimisation via workflows and more. Huge thanks to the entire team in helping us unlock the true potential of HubSpot! ![matthurle](https://www.synx.com.au/hubfs/matthurle.jpeg) CO-FOUNDER Matt Hurle Charles and the team jumped in and migrated our marketing, sales, CRM and support from Salesforce 🤮and onto HubSpot on what was probably an unrealistic timeline. And they did so with little to no hiccups. Would highly recommend! 👌 ![CHRISM](https://www.synx.com.au/hubfs/CHRISM.jpeg) ENTERPRISE ACCOUNT EXECUTIVE Chris McCarney I'm a big fan of Charles' approach to business and customer service. He takes the time to listen and understand what is important to me. He then explains himself well so you can understand what's going on and why. He's a logical thinker so it's very much a common sense approach which I find great. In addition to that, nothing's too hard, Charles and his team just get it sorted! ![JAMES](https://www.synx.com.au/hubfs/JAMES.jpeg) MANAGING DIRECTOR James Sutton CASE STUDIES ## Who we've helped grow. HIDRIVE ### Hidrive's is Australia's premier manufacturer of service bodies for utes, trailers and trucks. #### Read about we integrated their tech solutions with HubSpot, optimised their processes and  prepared them for their next phase of growth. [READ MORE ](https://www.synx.com.au/australian-manufacturing-case-study-hidrive-operational-hubspot-transformation) PLUNGIE #### Read about how we transformed the world's fastest, easiest and highest-quality concrete plunge pools manufacturer's operational process [READ MORE ](https://www.synx.com.au/australian-manufacturing-case-study-plungie) CARGO CREW #### Read about how we integrated Australia's premier workwear manufacturer's tech solutions with HubSpot and optimised their processes.  [READ MORE ](https://www.synx.com.au/australian-manufacturing-case-study-cargo-crew-hubspot-transformation) ARTICLE #### Preparing for AI integration in manufacturing ARTICLE #### What are buyer personas, and why are they important for marketing? TOOL #### HubSpot ROI Calculator ARTICLE #### A story of value: why we embrace value-based points over hours ARTICLE #### Is a HubSpot onboarding or a partner agency onboarding right for me? GUIDE #### Content marketing handbook TOOL #### Total cost of ownership calculator ARTICLE #### Why integration into old tech is not a good idea ### Get notified on new marketing insights Be the first to know about new business insights to build or refine your marketing function with the tools and knowledge of today’s industry.